Host - Mixtape
Mixtape is a new, mixed fare, full-service premium restaurant concept. The restaurant is socially engaging, as well as family-friendly. Upscale takes on modern-American cuisine, complimented by a full-service bar with a deep focus on gin. Mixtape features simple dishes with an inspired rework, focusing on sourcing premium ingredients. Basically, we like to come up with really delicious food and then we stick it on the menu hoping to see big smiles from people when they try it - it gives us a huge rush when they smile.
Mixtape is a fun and casual environment with a very positive culture. Quite honestly, if you like to smile, have fun with other people, and like to make sure everyone around you is happy, you're perfect for the job. While we might value experience, we really just want to work alongside cool people that will have our back when times get hard. We don't like drama or negativity. Work can be hard at times, especially in a fast-paced restaurant, so doing it around positive people makes it a whole lot better. As long as you can embrace the idea of being a contributing member of a team, you will build some really cool relationships at Mixtape, built on trust.
The remainder of this job listing is your run-of-the-mill, slightly irritating, corporate sounding job stuff such as our benefits and detailed job description. If you need it, keep reading. If you don't, just apply and tell us a little about yourself so we have some idea what kind of person you are.
BENEFITS
Mixtape offers health insurance for full-time team members and competitive pay. Qualities that we look for in candidates are friendliness, positivity, attention-to-detail, and the ability to work effectively within a team.
Mixtape offers the following benefits to team members:
- 75% company-paid health, dental & vision to full-time team members
- Health Savings Account eligible health plans
- Paid Time Off (PTO) to ALL team members
- Sick time to full-time members
- Very flexible scheduling
- Company-wide employee discounts, including Tomato Bar and Blockhead Beerworks
- Competitive pay
- 401(k) benefits w/ company matching
- Parental leave benefits
Host Job Description
A Host/Hostess presents a positive first impression of the Mixtape's overall friendliness and service standards. The Host/Hostess warmly greets Guests upon arrival, inform Guests of their wait time, monitors a waiting list, enters Guest names into the system, show Guests to their table and warmly bids Guests farewell as they leave. The Host/Hostess is also tasked with assisting the team in bussing and sanitizing tables in order to quickly sit waiting guests.
The Host position is also responsible for managing all incoming and outgoing takeout orders, including accepting takeout orders over the phone. Hosts/Hostesses will need to be knowledgeable of the menu in order to accurately accept orders and communicate accepted orders back to the guests in order to minimize mistakes. The position is responsible for organizing all online and phone takeout orders and providing them to the guests upon arrival, accepting payment and warmly bidding farewell to takeout guests.
Host Team Responsibilities
- Warmly greet guests upon arrival
- Manage waitlist and server rotation
- Assist in bussing, cleaning and sanitizing tables as needed
- Accept takeout orders over the phone
- Manage takeout quote times during busier times of day
- Manage and organize all takeout orders
- Deliver and process takeout orders upon guest arrival
- Follow all food health and safety requirements
- Communicate to serving team in order to maximize guest service.
- Interact with customers in a warm and friendly manner.
Host Position Requirements
- Previous experience in a restaurant preferred, but not required
- Be consistently friendly when communicating with people
- Strong communicator in-person and over the phone
- Ability to learn restaurant point-of-sale system
- Highly organized with a strong ability to multi-task
- Can function well in a fast-paced environment
- Existing knowledge of food safety procedures preferred, but not required
Mixtape provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.